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Web Development
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Mobile Development
Go mobile-first with responsive apps for collaboration and digitizing workflows.
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DevOps
Unleash resilience with robust practices for unparalleled software excellence.
Data Analytics
Turn raw data into actionable insights for driving strategic decisions.
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Achieve scalability, cost-effective agility while empowering non-tech teams.
E-Commerce Development
Create an online presence that helps you drive engagement and conversion.
UI/UX Design
Harmonizing your brand with intuitive designs for usability, putting users first.
Software Testing
Pinpoint software defects swiftly with our expert testing approach.
Cyber Security
Get 360º cyber security protection for your organization.
Streamline your IT services management effectively for enhanced workflow. Discover various ServiceNow ITSM functionalities
Manages and resolves IT incidents efficiently to restore normal services by minimizing the disruption.
Identifies the incident cause and takes remedial action to prevent recurrence, enhancing system stability.
Provides a user-friendly portal for accessing IT services and standardizing service delivery.
Supports creation, sharing, and use of knowledge articles, empowering the IT staff to make decisions.
Aligns service request processing across the enterprise for fast fulfillment for a quality service.
reduction in incident resolution time
decrease in IT service disruptions
increase in first-contact resolution rates
improvement in overall service desk efficiency
ServiceNow IT Service Management (ITSM) integration with the existing systems in an organization to boost operational efficiency and service delivery.
By integrating them, an organization may align employee profiles, tasks, and other information.
Integrating allows the smooth data transfer where incidents and service requests will be easily tracked.
ServiceNow ITSM can be integrated with CRM tools to customer interactions and service requests.
We address the challenges of intricate workflows, fragmented stakeholder engagement, and change resistance. Ajackus provides a unified platform that enhances customizations and ensures faster issue resolution. Our scalable solutions eliminate dependencies by automating workflows, integrating legacy systems, and simplifying the data migration process, ensuring seamless transitions and continuous growth.
We are building bigger ideas together with leaders across varied domains and would like you to observe our experience.
IT Service Management (ITSM) plays a crucial role in streamlining IT operations, aligning IT services with business goals, and enhancing user satisfaction. Explore the features, modules, and benefits of ServiceNow ITSM.
