Mar 26, 2025
3 mins read
What is the Function of ITAM? Unveiling Its Role in Modern IT Management
Explore the key functions of ITAM and how it drives smarter asset management in modern businesses with benefits and example use cases.
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Engagement Model
Expertise
Web Development
Crafting digital solutions that help you convert visitors into customers.
Mobile Development
Go mobile-first with responsive apps for collaboration and digitizing workflows.
Emerging Technologies
Harness tomorrow's technologies whether it's AI, IoT, VR, AR, or blockchain.
DevOps
Unleash resilience with robust practices for unparalleled software excellence.
Data Analytics
Turn raw data into actionable insights for driving strategic decisions.
Low-Code/No-Code
Achieve scalability, cost-effective agility while empowering non-tech teams.
E-Commerce Development
Create an online presence that helps you drive engagement and conversion.
UI/UX Design
Harmonizing your brand with intuitive designs for usability, putting users first.
Software Testing
Pinpoint software defects swiftly with our expert testing approach.
Cyber Security
Get 360º cyber security protection for your organization.
ServiceNow IT Operations Management Solutions
Optimize your organization's IT operations smoothly with ServiceNow ITOM, providing comprehensive visibility and control over your infrastructure and applications.
ServiceNow ITOM Modules
ServiceNow's ITOM solution offers an automated platform to track and manage your IT infrastructure, ensuring efficient operations and streamlined service delivery.
Discovery
Discovers and maps your IT infrastructure to provide real-time visibility into assets and their relationships.
Orchestration
Automates routine IT tasks and workflows to reduce manual intervention and accelerate delivery.
Service Mapping
Creates detailed maps of your services to enhance incident and change management processes.
Cloud Management
Manages the entire lifecycle from provisioning to decommissioning, ensuring efficient cloud operations.
Operational Intelligence
Utilizes machine learning to analyze data and issues for proactive maintenance and minimizing downtime.
Why Choose ServiceNow ITOM Applications to Stand Out?
70%
reduction in service downtime
60%
improvement in incident response time
50%
increase in operational efficiency
45%
reduction in infra management costs
40%
improvement in resource utilization
Quick ITOM Integrations Across Departments
Integrate with numerous applications across various departments in the organization for efficient workflow through ITOM integrations.
HR Systems Integration
Ensure that IT assets are correctly assigned to employees, tracking hardware, software, and other asset usage.
Financial Systems Integration
Integrate with financial systems to capture real-time asset costs and improve depreciation management.
CRM Integration
Integrate ITOM into CRMs to provide insights into assets history and ease support for customer requests.
Step into the Future of IT with ServiceNow ISAM Journey
We specialize in transforming your IT operations with ServiceNow ITOM, leveraging automation, analytics, and industry best practices. Our tailored implementation approach ensures your organization achieves end-to-end visibility, proactive issue resolution, and optimized service delivery, contributing to better ROI and efficiency across the organization.
Our Prime Projects and Case Studies
We are building bigger ideas together with leaders across varied domains and would like you to observe our experience.
Aerospace & Defense
Aerospace and Defense Giants
Professional Services
Ernst & Young
Telecommunications
Lumen
Financial Services
Wells Fargo
What our Clients are Saying
23 Reviews
Greg Lind
CEO, Buildly, Inc.
Mar 25, 2025
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Transformative Benefits of ServiceNow Integration to Supercharge Your Business
FAQs
ServiceNow ITOM has the following modules such as Discovery, Service Mapping, Event Management, and Cloud Management, providing comprehensive tools for IT operations.
ServiceNow ITOM integrates seamlessly with IT Service Management (ITSM), enhancing incident, problem, and change management by providing real-time operational insights.
ServiceNow ITOM comes up with multiple features such as automated discovery of IT assets, service mapping, event correlation, and cloud resource optimization to enhance operational efficiency.
ServiceNow ITOM provides tools for managing cloud resources, including automated service delivery and continuous governance, ensuring optimal cloud performance and cost management.
ServiceNow ITOM is available in Standard, Professional, and Enterprise tiers, each offering progressively advanced features to meet varying organizational needs.
By utilizing modules like Discovery and Service Mapping, ServiceNow ITOM provides comprehensive visibility into IT infrastructure and applications, facilitating proactive issue resolution.
ServiceNow ITOM is highly customizable, allowing organizations to tailor workflows and processes to align with their unique business requirements.
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