Ajackus brought a multinational financial payments platform into full ADA/WCAG compliance across 55 application modules, meeting A, AA, and AAA standards and validating through 7 industry-standard accessibility tools.
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How a Global Payments Corporation Achieved ADA/WCAG Compliance Across 55 Application Modules
Services
Web Development
Technologies
55
Application Modules Made Compliant
7 Tools
Used for Validation
A, AA, AAA
All WCAG Levels Achieved
Overview
Executive Summary
Client Overview
The Challenge
Project Goals
Our Approach
Results and Impact
Frequently Asked Questions
Executive Summary
The Problem
A multinational financial services company operating a global electronic payments network needed full ADA/WCAG compliance across its web platform. The challenge was compounded by large, dynamic websites with constantly changing content, third-party content management, and the need for comprehensive keyboard, screen reader, and zoom accessibility.
The Solution
Ajackus aligned the platform with WCAG guidelines across all four principles—perceivable, understandable, operable, and robust. The team segregated deliverables by user experience (keyboard, screen reader, zoom), validated through 7 industry-standard tools (NVDA, Code Sniffer, ANDI, Accessibility Insight, WAVE), and delivered in two segments.
The Result
55 application modules were made fully WCAG-compliant (39 in Segment 1, 16 in Segment 2), meeting A, AA, and AAA standards. The client experienced heightened user satisfaction, expanded reach, improved accessibility, increased engagement, and positive brand perception.
Client Overview
The client is a multinational financial services company facilitating electronic payment systems globally. It operates a retail electronic payments network spanning financial institutions, merchants, consumers, businesses, fintech startups, and government entities, with additional services in risk management, payment security, and mobile financial services in developing economies.
| Industry | Fintech / Financial Payments |
| Client Type | Multinational financial services corporation |
| Project | Full ADA/WCAG accessibility compliance |
| Scope | 55 application modules (39 + 16) |
| Standards | WCAG A, AA, and AAA levels |
The Challenge
THE BOTTOM LINE
A global financial payments platform needed full ADA/WCAG compliance across dozens of dynamic application modules—while managing constantly changing content, third-party integrations, and comprehensive keyboard, screen reader, and zoom accessibility.
The platform’s scale and complexity made accessibility compliance a significant engineering challenge, not just a checklist exercise.
Core Pain Points
- Large, dynamic site complexity: Constantly changing content across a large web presence made validation a continual challenge—traditional approaches couldn’t keep pace with content permutations.
- Third-party content management: Content introduced by external parties created consistency and compliance risks that needed a robust system to address.
- Comprehensive accessibility scope: The platform needed keyboard accessibility, screen reader support (including NVDA), and visual tool compatibility across varied zoom levels—significantly broader than basic compliance.
- Payment security context: Achieving accessibility without compromising electronic payment transaction security required careful architectural decisions.
- Scalability for future compliance: The solution needed to scale as the platform grew, not just pass a one-time audit.
Project Goals
The project aimed to achieve full WCAG compliance at A, AA, and AAA levels across all application modules while ensuring the solution scaled with the platform’s growth.
| Goal | Success Criteria |
|---|---|
| Full WCAG compliance | A, AA, and AAA levels across all modules |
| Keyboard accessibility | Full keyboard navigation without mouse dependency |
| Screen reader support | Compatible with NVDA and other assistive technologies |
| Zoom accessibility | Functional at all zoom levels without layout breaks |
| Tool-validated compliance | Verified with 7 industry tools (NVDA, WAVE, ANDI, etc.) |
| Segmented delivery | 39 modules in Segment 1, 16 in Segment 2 |
Our Approach
Ajackus took a structured, test-driven approach to accessibility—treating it as an engineering discipline rather than a compliance checkbox.
WCAG-Compliant Application Enhancements
The team aligned the platform with WCAG guidelines across all four principles: perceivable, understandable, operable, and robust. Solutions were implemented through logical, test-driven approaches focused on elevating both user experience and accessibility.
Segregated Deliverables by Accessibility Type
Deliverables were divided into three distinct accessibility categories: keyboard accessibility, speech/screen reader accessibility, and zoom accessibility. Test cases derived directly from WCAG guidelines were incorporated to validate each category independently—ensuring no dimension was treated as secondary.
Validation Through 7 Industry Tools
The team employed seven recommended accessibility tools—NVDA, Code Sniffer, ANDI, Accessibility Insight, WAVE evaluation tool, and others—for thorough validation and verification of compliance across all 55 modules.
Two-Segment Delivery
The scope was managed through two delivery segments: 39 modules in Segment 1 and 16 in Segment 2. This allowed learnings from the first segment to accelerate and improve delivery of the second, while keeping the overall programme manageable.
Results and Impact
The project exceeded initial expectations, delivering comprehensive accessibility compliance that translated directly into business value.
55
Modules Made Compliant
A+AA+AAA
All WCAG Levels Achieved
7
Validation Tools Used
Compliance Achievements
- 39 application modules made WCAG-compliant in Segment 1, surpassing initial expectations.
- 16 additional modules completed in Segment 2, bringing the total to 55 fully compliant modules.
- All three WCAG compliance levels achieved: A, AA, and AAA.
Business Impact
- Heightened user satisfaction through improved accessibility for users with disabilities.
- Expanded platform reach by removing barriers to access for keyboard, screen reader, and zoom users.
- Increased engagement and positive brand perception through demonstrable commitment to inclusivity.
Why It Worked
Segment and Conquer
Breaking 55 modules into two segments made scope manageable and let learnings from Segment 1 accelerate Segment 2.
Test-Driven Accessibility
Deriving test cases from WCAG guidelines and validating with 7 tools ensured compliance was verified, not just claimed.
Three Axes of Access
Treating keyboard, screen reader, and zoom as separate workstreams ensured no accessibility dimension was treated as secondary.
Frequently Asked Questions
How many application modules were made WCAG-compliant?
55 total—39 in the first delivery segment and 16 in the second, all meeting WCAG A, AA, and AAA standards.
What tools were used to validate accessibility?
Seven industry-standard tools including NVDA, Code Sniffer, ANDI, Accessibility Insight, and the WAVE evaluation tool were used for comprehensive validation.
Can Ajackus handle WCAG compliance for fintech platforms?
Yes. This engagement demonstrated full ADA/WCAG compliance across 55 modules of a global electronic payments platform, balancing accessibility with financial services security requirements.
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