Ajackus designed and built GoSafe, a cross-platform mobile app that replaced Gulf Oil’s paper-based safety management system with real-time incident reporting, centralised document access, and an analytical dashboard for data-driven safety decisions.
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How Gulf Oil Digitised Workplace Safety Reporting and Cut Incident Response Times with GoSafe
Services
Mobile Development
UI/UX Design
Managed Projects
Technologies
100%
Paper-Based Reporting Eliminated
24/7
Document Accessibility
iOS + Android
Live on App Stores
Overview
Executive Summary
Client Overview
The Challenge
Project Goals
Our Approach
Results and Impact
Frequently Asked Questions
Executive Summary
The Problem
Gulf Oil relied on a manual, paper-based system for incident reporting, safety walk checklists, and document management. Employees filled out physical reports, critical safety handbooks were stored in inaccessible formats, and management lacked real-time data insights to make proactive safety decisions—creating delays in incident response and gaps in compliance.
The Solution
Ajackus designed and built GoSafe, a cross-platform mobile application enabling employees to report incidents directly from their devices with photo capture and location data, access safety handbooks and emergency floor plans in real time, stay informed about training events, and providing management with an analytical dashboard for incident trends and safety KPIs.
The Result
Gulf Oil transformed its workplace safety operations from a fragmented, paper-driven process into a unified digital platform. Incident reporting became instant and comprehensive, document accessibility improved across the organisation, management gained data-driven visibility into safety trends, and the app is now live on both the App Store and Google Play.
Client Overview
Gulf Oil is a global energy company operating across the oil and gas sector. The company manages complex industrial operations where workplace safety, regulatory compliance, and rapid incident response are mission-critical priorities.
With a large distributed workforce operating across multiple sites, Gulf Oil needed to modernise its safety management infrastructure—moving from paper-based processes to a digital-first approach that could scale across operations and provide real-time visibility into safety performance.
| Industry | Oil and Gas |
| Operations | Multi-site industrial operations |
| Workforce | Large distributed field workforce |
| App Availability | iOS (App Store) and Android (Google Play) |
The Challenge
THE BOTTOM LINE
Gulf Oil needed to replace a manual, paper-based safety system with a digital platform that could enable real-time incident reporting, provide instant access to critical safety documents, and give management data-driven insights for proactive safety decisions.
Gulf Oil’s existing safety management relied on traditional, paper-based processes that were labour-intensive, slow, and disconnected. As operations scaled, these manual workflows became increasingly untenable.
Core Pain Points
- Manual and time-consuming reporting: The paper-based system required employees to manually fill out physical incident reports, creating delays in communication and resolution. The lack of a streamlined process hindered effective incident management.
- Limited document accessibility: Essential safety handbooks, policies, checklists, and emergency floor plans were stored in physical formats or on internal servers, making them difficult to access in real time—especially for field workers who needed them most.
- Communication and information gaps: Without a centralised platform, important updates, policy changes, and safety alerts were communicated through fragmented channels, leading to inconsistent information and compliance gaps across sites.
- No data-driven decision making: The absence of a digital system meant management had no way to analyse incident patterns, track training completion, or identify safety trends—making it impossible to take proactive measures or allocate resources effectively.
Project Goals
The project aimed to replace Gulf Oil’s entire paper-based safety management workflow with a unified mobile platform that could scale across operational sites while providing real-time analytics for management decision-making.
| Goal | Success Criteria |
|---|---|
| Digitise incident reporting | Mobile-first reporting with photo capture, location data, and real-time submission |
| Centralise document access | Instant access to handbooks, policies, and emergency floor plans from any device |
| Enable training management | Employees informed of upcoming events with completion tracking |
| Provide real-time analytics | Dashboard with incident trends, training rates, and KPI visualisation |
| Cross-platform deployment | Native-quality app on both iOS and Android |
| Improve incident response time | Eliminate paper-based delays and enable prompt resolution |
Our Approach
Ajackus took full ownership of the GoSafe mobile application—from UX design through development and deployment—delivering a comprehensive solution that addressed every pain point in Gulf Oil’s safety management workflow.
Streamlined Incident Reporting
The team built a comprehensive mobile incident reporting system that eliminated paper-based workflows entirely. Employees can report incidents directly from their smartphones with the ability to capture detailed incident information, attach photographic evidence, and specify location data—ensuring comprehensive documentation in real time. The digitised process enables prompt response and resolution, replacing what was previously a slow, manual chain of communication.
Enhanced Document Accessibility
GoSafe was designed to provide instant, on-device access to all critical safety documentation—handbooks, standard operating procedures, policies, and emergency floor plans. Field workers no longer need to locate physical documents or access internal servers; everything is available within the app, reducing errors and ensuring employees always have the latest safety guidelines at hand.
Analytical Dashboard for Data-Driven Safety
The team built an analytical dashboard that gives management and supervisors real-time visibility into safety performance across operations. The dashboard surfaces incident and near-miss trends, safety checklist completion data, past and upcoming training schedules, and key performance indicators—enabling managers to generate and export reports, identify patterns, make informed decisions, and proactively address safety concerns before they escalate.
Training Organisation and Tracking
The app centralises training event management, keeping employees informed about upcoming safety training while providing management with completion tracking and historical data. This ensures regulatory compliance and enables continuous improvement in safety practices across the organisation.
Results and Impact
GoSafe transformed Gulf Oil’s workplace safety operations from a fragmented, paper-driven process into a unified digital platform—now live on both the App Store and Google Play.
100%
Paper-Based Reporting Eliminated
24/7
Document Accessibility
2
App Stores Live (iOS & Android)
What Was Delivered
- Incident reporting transformed from a manual, paper-based process to instant mobile submissions with photo and location evidence.
- Critical safety documents—handbooks, policies, emergency floor plans—now accessible in real time from any employee’s mobile device.
- Training event management centralised with completion tracking and historical analytics.
- Cross-platform mobile app deployed to both iOS and Android, live on the App Store and Google Play.
- Analytical dashboard delivering incident trends, training completion rates, and safety KPIs to management.
- Photo capture, location tagging, and comprehensive incident documentation built into the reporting flow.
Business Impact
- Eliminated paper-based reporting delays, enabling prompt incident response and resolution across all operational sites.
- Gave management data-driven visibility into safety trends for proactive decision-making and resource allocation.
- Standardised safety communication across all sites through a single centralised platform.
- Improved compliance and safety practices through better document accessibility and training tracking.
Why It Worked
Mobile-First for Field Workers
Designing for on-site employees—not desk workers—meant prioritising photo capture, location tagging, and one-tap reporting over complex workflows.
Reactive to Proactive Safety
The analytics dashboard didn’t just track incidents after the fact—it surfaced patterns that enabled management to prevent incidents before they happened.
One Platform, Zero Gaps
Consolidating reporting, documents, training, and analytics into one app eliminated the fragmented communication that had caused compliance inconsistencies.
Frequently Asked Questions
How does a mobile app improve workplace safety reporting in oil and gas?
A mobile safety app enables field workers to report incidents in real time with photo evidence and location data, replacing slow paper-based processes. This accelerates incident response, improves documentation quality, and gives management immediate visibility into safety events across all operational sites.
What features does the GoSafe app include?
GoSafe includes mobile incident reporting with photo and location capture, real-time access to safety handbooks and emergency floor plans, training event management with completion tracking, and an analytical dashboard that surfaces incident trends, near-miss data, and safety KPIs for management decision-making.
Can a safety management app work across multiple operational sites?
Yes. GoSafe was designed as a centralised platform that standardises safety communication, document access, and incident reporting across all sites—eliminating the information gaps that arise when different locations use different channels or paper-based systems.
How does the analytics dashboard help prevent safety incidents?
By surfacing incident and near-miss trends, training completion rates, and key performance indicators, the dashboard enables management to identify patterns, allocate resources proactively, and implement preventive measures—shifting safety management from reactive to data-driven.
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